COVID-19 SHIPPING UPDATES

Please note that our products are delivered from different fulfillment centers. Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the COVID-19. We appreciate your patience and understanding at this time.

    WHEN WILL MY ORDER ARRIVE?

    • Domestic Shipping can take 8-14 business days to be delivered after tracking has been updated.
    • International Shipping can take 15-45 business days to be delivered after tracking has been updated.
    • We do our best to ensure your delivery arrives on time, however delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.
    • HOLIDAY SHIPPING INFORMATION: Please keep in mind that the last day to order for delivery by Christmas varies per product and assumes the fastest shipping method at checkout.

     

    SHIPPING MULTIPLE ORDERS

    Multiple orders placed on the same day cannot be combined and will ship separately.

    SHIPPING TO MULTIPLE LOCATIONS

    Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.

    ADDRESS CHANGES

    We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.

    CUSTOMER SERVICE HOURS

    Our customer service team is available Monday through Friday 9am – 5pm EST. If you submit a contact form over the weekend, our customer service team will contact you the following Monday.
    Holiday Closings:

    • 11/26: Thanksgiving
    • 12/25: Christmas Day
    • 1/1: New Year's Day